We operate a EN 9100 certified Quality Management system to ensure flawless delivery of documentation and hardware to our customers.
Our quality policy is centered around the customer and guided by the following principles:
- Space is hard - customer satisfaction is the top priority
- Don't imitate - originate
- Learn fast, improve fast
- First-time right - low quantities in high quality
- Suppliers are crucial - the whole is more than the sum of its parts
Operational aspects of the quality control involve:
- Risk management
- Configuration management
- Safety
- Control of internal as well as external provided processes, products and services
- Regular performance evaluation
- Continuous improvement